Shipping policy

Last updated: July 19, 2026

Thank you for shopping at ShinyHome.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Methods & Delivery Times

We currently offer the following shipping options:

  • Standard Shipping Estimated delivery: 5–12 business days after shipping
  • Express Shipping (where available) Estimated delivery: 2–5 business days after shipping

Please note that delivery times are estimates and may vary depending on your location, carrier delays, and customs clearance (for international orders).

Shipping Rates

Shipping rates are calculated at checkout based on your location and the shipping method you select. We may offer free shipping promotions from time to time — these will be clearly shown at checkout when available.

International Shipping

We currently ship to selected countries. International orders may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the customer and are not included in the product or shipping price. We recommend checking with your local customs office for more information before placing an order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if available). You can use this number to track your package on the carrier’s website.

Delays

We are not responsible for delays caused by:

  • The shipping carrier
  • Customs
  • Weather conditions
  • Natural disasters
  • Other circumstances beyond our control

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at support@shinyhomelife.com. We will work with the shipping carrier to resolve the issue and, where appropriate, arrange a replacement or refund according to our Return and Refund Policy.

Incorrect Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Additional shipping fees may apply if the package needs to be redirected or reshipped.

Contact Us

If you have any questions about shipping, feel free to contact us at: support@shinyhomelife.com