Refund policy

Last updated: July 19, 2026

Thank you for shopping at ShinyHome. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it according to the terms below.

1. Return Window

You have 30 days from the date you receive your order to request a return.

2. Eligibility

To be eligible for a return, the item must be:

• Unused
• In the same condition that you received it
• In the original packaging

3. How to Start a Return

To initiate a return, please email us at support@shinyhomelife.com with the following information:

• Your order number
• The reason for the return

We will reply with return instructions.

4. Return Shipping

• For change of mind or unwanted items, the customer is responsible for return shipping costs.
• If the item arrived damaged, defective, or not as described, we will cover the return shipping costs.

5. Refunds

Once we receive and inspect the returned item, we will notify you by email. If the return is approved, your refund will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement (depending on your bank or payment provider).

6. Exchanges

We do not offer exchanges at this time. If you need a different item, please return the original product for a refund and place a new order.

7. Questions

If you have any questions about returns or refunds, feel free to contact us at support@shinyhomelife.com.